Terms and Conditions
Introduction
Welcome to First Choice Plumbing and Gas! These Terms and Conditions govern your use of our website, services, and any transactions made through our website. By accessing or using our website, you agree to be bound by these terms.
Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, you should not use our services or website.
1. Services Provided
We offer plumbing and gas services, including but not limited to:
-
Emergency plumbing repairs
-
Installation and servicing of gas appliances
-
Gas safety inspections
-
General plumbing and heating services
For more detailed information on our services, please refer to the relevant sections on our website.
2. Booking and Appointment
-
By booking an appointment with First Choice Plumbing and Gas, you agree to provide accurate information about the requested service.
-
You agree to allow our technicians access to your property at the agreed-upon time to perform the services.
-
All appointments are subject to availability, and we reserve the right to cancel or reschedule an appointment if necessary.
3. Pricing
-
All prices for our services are listed on the website or will be provided via quote prior to service.
-
We reserve the right to change the prices of our services at any time without notice, but any changes will not affect services already booked.
-
Additional charges may apply for emergency callouts, out-of-hours services, or if additional work is required during the appointment.
4. Payment
-
Payment for services must be made in full upon completion of the work.
-
We accept various payment methods, including credit/debit cards, bank transfers, and other approved payment methods.
-
Invoices will be provided for all completed work, outlining the details of the services and the agreed-upon fees.
5. Cancellation and Refund Policy
-
If you wish to cancel or reschedule an appointment, please inform us at least 24 hours in advance.
-
Cancellations made less than 24 hours before the appointment may incur a cancellation fee.
-
Refunds for completed work are not provided unless the service provided is proven to be faulty or not in accordance with the agreed terms.
6. Limitation of Liability
-
First Choice Plumbing and Gas is not responsible for any damages or losses that may occur as a result of using our services, except where required by law.
-
Our liability is limited to the total amount paid for the service in question.
-
We do not guarantee that our services will prevent all issues or problems in your plumbing or gas systems, as conditions may change after the service is completed.
7. User Responsibilities
-
You are responsible for providing safe access to the property for our technicians.
-
You must ensure that there are no hazards or obstructions that may interfere with the work.
-
You agree not to misuse the website or use it for unlawful purposes, including hacking or transmitting malicious content.
8. Intellectual Property
-
All content on the website, including text, images, logos, and branding, is owned by First Choice Plumbing and Gas or our licensors.
-
You may not reproduce, modify, or distribute any part of the website without our prior written consent.
9. Privacy Policy
-
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store your personal information.
10. Force Majeure
-
First Choice Plumbing and Gas will not be held liable for failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, pandemics, strikes, or acts of government.
11. Governing Law
-
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
-
Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Amendments
-
We reserve the right to update, amend, or modify these Terms and Conditions at any time.
-
Changes will be posted on this page, and the date of the most recent update will be indicated at the top of the page.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
-
Phone: 07955 833556